Server support engineers do not always need to be in house/ on site. Most server support is possible by logging in to your computer remotely. Remote server support is when someone can login to your servers from a different location. Once logged in, they can perform various maintenance and administration tasks including housekeeping, troubleshooting, backups and much more.
Often within our IT infrastructure, we manage our IT issues and frustrations with crisis management rather than a proactive approach. This is frequently the case with data backup and we are quick to find excuses as to why we aren’t taking the best precautions: I’ll do it later; I don’t have time now; it’s too expensive; it’s too difficult; …
Encryption viruses (Ransomware) are on the increase and have become a real problem!
We live in a digital era where we rely heavily on our mobile phones, computers, laptops, tablets and other digital devices to see us through our day to day lives. Recently, the US and Canadian government issued a joint cyber alert, warning computer users about the surge in ransomware attacks.
We all do it. You go for a coffee with a friend, out for dinner with the family or you’re waiting for a product or service and you ask; ‘Can I have the Wi-Fi password?’
Backing up your data is crucial when you consider the risks of losing it. Many businesses after suffering a complete loss of data struggle to stay open after this. There are many ways to backup company data. Whatever the current financial situation of your business, you should always backup your data in some way.
IT support companies use remote support daily to assist their clients. It has been found to be a very efficient and economical means to keep businesses working. If staff are having difficulty with their computer or using a particular program, support staff can connect remotely to assist. Remote support is charged at a lower rate and in 15 minute intervals.
When our computers are constantly under threat from spyware, malware and Trojans, we need reliable anti-virus protection. Once a virus has an iron like grip on your pc it’s going to take a professional to remove it successfully, and restore any damaged files. If you’ve fallen foul of a virus, you may have been told to get decent anti-virus software to protect your computer. You’re hard up so you download one of the many free anti-virus products out there. Sorted. But are you?
Ever since the dawn of email there have been spam emails that take up a large amount of email space. These nuances try to sell you a range of unwanted products and services. For most people receiving these emails, it can be very annoying as it populates their inbox with emails they don’t want to read. Fortunately for end users, there are spam filters to help prevent spam. Basic spam filters come with most web browser based email services. If you are using a separate email client you can use a third party spam filter.
Why aren’t two anti-virus packages better than one?
Manufacturers design their Anti- virus packages to work independently. This means if you have more than one it can actually be counter-productive as it might cause confusion for both. This could stop the software effectively locating and removing viruses. We recommend that you never have more than one anti -virus software package installed at any time. This way, you will effectively scan and monitor your system to ensure nothing is out of the ordinary. If both anti-virus packages are scanning the same location, one will not be able to access the file because it’s already in use, making the second redundant.
25 Riverfield Grove,
0121 667 8977
64 Britannia Way,