IT support companies use remote support daily to assist their clients. It has been found to be a very efficient and economical means to keep businesses working. If staff are having difficulty with their computer or using a particular program, support staff can connect remotely to assist. Remote support is charged at a lower rate and in 15 minute intervals. Read more
When our computers are constantly under threat from spyware, malware and Trojans, we need reliable anti-virus protection. Once a virus has an iron like grip on your pc it’s going to take a professional to remove it successfully, and restore any damaged files. If you’ve fallen foul of a virus, you may have been told to get decent anti-virus software to protect your computer. You’re hard up so you download one of the many free anti-virus products out there. Sorted. But are you? Read more
Ever since the dawn of email there have been spam emails that take up a large amount of email space. These nuances try to sell you a range of unwanted products and services. For most people receiving these emails, it can be very annoying as it populates their inbox with emails they don’t want to read. Fortunately for end users, there are spam filters to help prevent spam. Basic spam filters come with most web browser based email services. If you are using a separate email client you can use a third party spam filter. Read more
Why aren’t two anti-virus packages better than one?
Manufacturers design their Anti- virus packages to work independently. This means if you have more than one it can actually be counter-productive as it might cause confusion for both. This could stop the software effectively locating and removing viruses. We recommend that you never have more than one anti -virus software package installed at any time. This way, you will effectively scan and monitor your system to ensure nothing is out of the ordinary. If both anti-virus packages are scanning the same location, one will not be able to access the file because it’s already in use, making the second redundant. Read more
By now, you have probably had dozens of reminders and notifications, badgering you to upgrade your machine to Windows 10. It can often be daunting upgrading to a new platform as there are many questions up in the air. Read more
Why would you consider sharing a printer?
There are many advantages to print networking and sharing – one of the most important ones is saving money. Businesses constantly monitor their costs and sharing printers can be an effective money saving. If your staff need to print off several documents then you will probably find it cheaper to purchase one large, good quality laser printer that serves the needs of your entire department. Read more
We all have a reasonable understanding of what an antivirus product is and what it does. Few of us know what centrally managed anti-virus products are, and if this something to be considered as an alternative to downloadable retail programmes? Read more
We recommend you never use a USB memory stick as your only form of backup. Memory sticks are notoriously unreliable and often stop working with little reason. Their small size might make them convenient but this also works against them as it’s very easy for them to become damaged and anything stored on them to become corrupt. They are a great security risk as they can easily become lost or damaged and you may become accountable if it contained private information. Read more
laAnnual servicing of your computer is important to maintain optimum performance. During a service we undertake both a physical and a software clean up of your computer to assist it to run smoothly and reliably. If your computer is starting to show signs of slowing down there are a few tools and methods you can use to improve the performance of your PC. For example, running virus scans, removing spyware/adware and clearing up hard disk space. Read more
A server is commonly a dedicated computer, offering centralised services to the network. The server receives requests from the client PCs e.g. your or your colleague’s computer, and serves the request back to the requesting computer. Read more
