The ONS website tells us that 86% of adults in the UK use email*. Email is now the preferred method of communicating with many customers, potential clients as well as friends and family. This unfortunately comes with natural downfalls, such as junk mail, spam, and of course, scams!
What is spam filtering with AI?
Artificial Intelligence (AI) filtering is machine learned email filtering.
Who should be using AI email filtering?
In short, everyone. AI spam filters are essential to protect organisations and individuals from cyberattacks. Scammers are becoming ever more creative as they create phishing attacks. Emails containing malicious attachments or links can look very convincing. If an employee is tricked into believing an email to be legitimate, they may unintentionally click a link or attachment and download malicious software. AI email filtering identifies malicious emails before they reach your inbox.
When should I consider implementing AI email filtering?
It is highly likely that your email provider already has spam filters in place for you. However, cyber attackers are becoming more devious so utilising a third party to enhance your spam filters will greatly benefit you. If you haven’t already got AI spam filters in place, you should consider implementing this as soon as possible to prevent a cyberattack.
How does AI email filtering work and how do I make it work for me?
Traditional spam filters use algorithms to scan for certain words or key phrases already known to the system. However, these filters aren’t enough to defend you against modern cyberattacks so ensuring that you are using a third party AI based software will help you stay better protected.
AI uses real time learning methods to identify and classify incoming spam based on historically received emails. The AI then removes these emails from your inbox to prevent your email account filling up with junk and potentially malicious emails.
Once you have AI email filtering in place, it will automatically filter out most unwanted messages, but there will always be a few unwanted messages that make it through. You can train your AI filter to remove these additional unwanted messages:
- When you receive a spam email, right click the email and mark it as junk.
- When you mark an email as junk, ensure you also tell your mailbox to block the sender if it gives you the option.
- Some AI filtering systems also provide a reporting tool to further enhance the classification of unwanted messages
To discuss AI email filtering in more detail, give us a call on 0121 667 8977 or email our team, firstname.lastname@example.org.