VoIP: Voice Over IP Services

VoIP solutions for business: How does it work?

Voice over IP (Internet Protocol) is an internet based telephone system. If you have ever used WhatsApp calling or FaceTime, you will have used a cousin to VoIP. You can call people all over the world from your VoIP handset or PC and other people can call you using either VoIP or an ordinary telephone or mobile phone.

VoIP for business: More than just making a phone call

VoIP offers significant advantages over traditional copper lines. Furthermore, copper lines are being phased out, reinforcing the importance to start implementing a VoIP system in your business. Some of the many benefits include:

1. You are no longer tied to one location for your telephone system; you and your colleagues can work from home, from an office, from clients’ premises; or even on the move as long as there is an internet connection.
2. VoIP gives all of the advanced features of an enterprise class telephone exchange.
3. Most computers and smart phones can behave as telephone extensions so calls can be transferred to mobiles, provided the mobile has a good internet connection.
4. Another company can answer calls on behalf of your company, simply by connecting a VoIP phone to the Internet.
5. A VoIP phone can be connected to an Internet router at home to receive and make calls on the company number, and transfer calls to and from other company phones – even between sites.
6. Phone numbers can have any area code to suit the company; e.g. a company based in Birmingham could have a London phone number if they want to appear to have a London presence. Existing phone numbers can also be transferred to a VoIP system.
7. VoIP systems are almost infinitely expandable.Your VoIP phone lines may start with one business phone to make and receive business calls. As your business expands, you can add multiple phones to the system, and improve the sophistication of your system, such as transferring calls to multiple site locations.
8. VoIP systems are very cost effective as there is no massive outlay for a telephone system. The only items of equipment you usually need to purchase are the VoIP handsets. Sometimes your Internet router may need to be replaced if it is not a compatible model. If you do not have sufficient network ports, you may need to install more ports and you may need to purchase an additional network switch. However, none of these components are expensive.
9. Caller ID, call waiting, return call and conference calling available.
10. Voicemail options.

To discuss how VoIP can work as a home office or business solution, email info@beanit.co.uk or call us on 0121 667 8977